“Your beliefs don’t make you a better person, your behaviour does.”

OUTCOMES OF THE COURSE
• A deeper sense of self
• Understanding one’s “operating system” and how this impacts decisions and behaviours
• An enhanced ability to build real connection and trust with others in the workplace
• Amplified listening skills
• Ways of seeing the world from another's perspective
• Increased behavioural flexibility for greater impact
• Strengthened self-awareness and ability to manage internal states
• A new openness and tolerance for different views and opinions
• Better management of “stress”
WHO SHOULD ATTEND
This course is designed for people who want to develop skills in self-leadership and self-mastery
for greater impact in the workplace and in their lives in general.
"It was a really good overall experience.
So many takeaways and useful tools to apply in our everyday lives - both personal and professional."
"I found that this course clarifies and positions the techniques in a fun and easily understandable way.
The facilitator knows the subject matter very well making it easier to understand and to grasp."
“If people work together in an open way with porous boundaries - that is,
if they listen to each other and really talk to each other - then they are bound to trade ideas
that are mutual to each other and be influenced by each other.
That mutual influence and open system of working creates collaboration.” Richard Thomas

OUTCOMES OF THE COURSE
• Feeling more comfortable with having “difficult conversations”
• Learning how to harness the intelligence of the team through personal strengths
• Understanding intention versus behaviour
• The 5 keys to conflict management
• Increased tolerance for opposition and different perspectives
• Keeping the connection even where there is disagreement
• Happier, more productive and more effective teamwork
• Heading in one direction
• Focusing on the problem, not the person
WHO SHOULD ATTEND
This course is designed for teams or groups who want to improve their cohesiveness
and develop skills for greater team dynamics, performance and collaboration.
"I enjoyed the course immensely and will definitely recommend it to others.
What has been so useful is learning to "read" people and prevent conflict before it happens!"
"Working with people is something everyone does. Therefore having techniques and
tools to facilitate our interactions and communication benefits everyone we interact with,
not only our immediate team."
“Leadership is not about a title or a designation.
It's about impact, influence and inspiration.
Impact involves getting results, influence is about spreading the passion you have for
your work, and you have to inspire team-mates and customers.”
Robin S. Sharma
OUTCOMES OF THE COURSE
• Communicating more clearly and engaging more authentically
• Ways to build stronger relationships at work
• Keeping to the right level of information
• Eliciting requirements clearly for mutual understanding and agreement
• Coaching and questioning techniques to elicit quality thinking
• Language tips for influence
• Recognising limitations in thinking by the language people use
• Surfacing assumptions and pushing back while maintaining connection
• Taking responsibility for the meaning of your communication
WHO SHOULD ATTEND
This course is designed for people who want to improve their effectiveness and impact through connection,
influence and engagement of the people who are pertinent to the success of their outcomes.
"Ask. Listen. Ask. Listen.
Critical skills to learn for all aspects of life. I feel so empowered
after this course! Thanks for a great course and the opportunity to "sharpen my saw"."
"The skills learnt on this course can be applied on the job to empower others to
solve their own problems. It can also be used to help family members, friends,
etc. Knowing that it's ok that I don't have to have the answers is a huge
relief! People have so much good inside, we just need to draw it out.
The VERY practical activities worked for me."
“There is only one boss. The customer.
And he can fire everybody in the company from the chairman on down,
simply by spending his money somewhere else.”
Sam Walton

OUTCOMES OF THE COURSE
• Identifying and mapping stakeholders
• Strategies for engagement
• Measuring successful engagement
• Building relationships through connection
• Using different communication styles to cover all bases
• Understand the change cycle
• Taking responsibility for the meaning of your communication
• The 3 R’s
• David Rock’s S.C.A.R.F. model
WHO SHOULD ATTEND
This workshop is for people in the “front line” who engage with stakeholders / customers
and wish to take stakeholder management to a new level.
"The program has helped me to think about different aspects
of my job at a human relational aspect and I believe it will help me to deal with my stakeholders
and colleagues more effectively."
"The outcomes of this workshop brought about great improvements in the way
we do things in our organisation.
It has made a big difference to us."
“Go to the people. Learn from them. Live with them.
Start with what they know. Build with what they have.
The best of leaders when the job is done, when the task is accomplished,
the people will say we have done it ourselves.”
Lao Tzu
OUTCOMES OF THE COURSE
• The 3 pillars of peak team performance:
o clear purpose
o clear path
o clear connection
• Qualities of leadership
• Situational leadership
• Personal leadership branding
• Tapping into the team intelligence (TI) and its innate wisdom
• Ways to inspire others to know, to do, or to be
• Team coaching and mentoring
WHO SHOULD ATTEND
This workshop is for team leaders and managers who want to amplify their ability to lead and
motivate teams to peak performance and successful outcomes.
"The content and tools are very useful in understanding yourself and
others and being able to influence for results.
The more people who can master the tools and grow and improve their relationships the better.
[The organisation] and all its stakeholders would benefit."
"So many tools to use in so many situations. New concepts / frameworks / techniques to apply or
reference when dealing with individuals at ALL levels."
“
Have a Nice Conflict”

This is a refreshing teambuilding workshop that can be customised according to specific
requirements of the team, the manager and /or the organisation in terms of content and duration.
It is based on the SDI® (Strengths Deployment Inventory) which gives the team insight
as to how they their behaviours are all driven by different sets of values
and how these play out in their actions through their strengths, overdone strengths, triggers
and their unique ways of handling conflict.
With a dash of fun and dollops of humour, individuals not only get more clarity
about what’s really going on amongst the team members,
other colleagues, clients, and other stakeholders, they have an opportunity
to openly share their frustrations and learn to have those “difficult conversations”
we so often dread.
The new awareness around conflict and the management thereof will empower them
to handle personality differences for the rest of their lives, both in the workplace
and in any other context and the dynamics of the team improves dramatically.